Frequently Asked Questions
Find answers to the most common questions about Seobility below.
You're just getting started with Seobility? Take a look at our Beginner's Guide to learn how to work with our software.
- General
- Website Crawling
- Ranking Monitoring
- Features
- Account
- Payment & Subscription
Seobility is a browser-based online SEO software that helps you improve your website’s search engine rankings. To use it, you need to sign up through our website.
After signing up, the first step is to create a project, where you’ll need to enter the URL of your website to get started. Once you have created a project, our crawler visits your site and follows all links on your pages, similar to how search engines analyze your website. The results of the crawl are presented in more than 100 reports related to your website’s technical foundation & meta data, structure, and content. After you have fixed the issues on your website, you can track the change in your optimization score by starting a new crawl. With regular crawls enabled, you will also be notified when new errors are detected on your site.
In addition, you can use our Ranking Monitoring feature to track your website’s positions in search engines, our Backlink Monitoring feature to keep an eye on your backlinks, and much more. You can find more information about our features and how they work on our feature pages.
Yes, unlike with other SEO tools, you don’t need to be an SEO or web expert to use Seobility successfully. Our detailed reports show you exactly what problems were found on your website and how important it is to fix them. We also provide you with tips and explanations on how to solve problems throughout our platform. A basic understanding of HTML and web technologies is beneficial though.
In general, Seobility can handle all types of websites, whether it’s an online shop, a blog or a news site. Seobility is designed to analyze websites with many sub-pages, so it only makes sense to use it if your website consists of multiple sub-pages. You will not get optimal results for “one-pagers” or sites that only consist of Flash.
Unlike other SEO tools, Seobility is very easy to use and perfect for all experience levels, including beginners. Our reports and features are clearly structured and you’ll find explanations and tips throughout the platform to help you optimize your website. Seobility also helps you prioritize your work by highlighting the most important issues on your site that need immediate attention.
In addition, Seobility offers all the essential SEO features at a reasonable price, making it an affordable option even if you don’t have a large budget for SEO.
The Basic plan differs from the paid plans in the following main points:
- A maximum of 1,000 subpages per project can be analyzed.
- After a crawl, you have to wait 3 days until you can start a new one.
- A crawl must always be started manually, automatic continuous crawling is not possible.
- Analysis of duplicate content or competing pages is limited.
- PDF exports with your own logo are not possible.
The free Basic plan is therefore more suitable for smaller, non-commercial websites. However, most of the reports are available with the Basic plan, so you can still use it to improve your website.
If you subscribe to a paid plan, you can recrawl your projects at any time. In addition, you can let Seobility automatically crawl your projects and specify the waiting time after each crawl. If you’re on the free plan, you’ll have to wait 3 days after each crawl before you can start a new crawl.
Project verification allows us to verify that you are the owner or the person responsible for the website in question. After a successful verification, our crawler can access the domain with more than one instance and complete the crawling much faster.
The Seobility crawler takes into account the information in your robots.txt as well as meta information or link attributes such as nofollow and noindex. If you want to exclude certain parts of your website from crawling, you can do so by adding custom robots.txt entries in the crawler settings for each project.
If your website uses content negotiation to display different content depending on the client, you can specify in the crawler settings which language the crawler should send to your server.
You can specify in the crawler settings whether only your main domain and the www. subdomain or all found subdomains should be crawled.
Yes, you can enter a username and password for HTTP authentication in the crawler settings. This feature is only available to users on a paid plan.
Yes, you can stop a crawl at any time. To do so, click “Stop Crawling” in the Website Audit Overview. Please note that stopping a crawl early can affect both the analysis results and the historical development of the analysis results.
In theory, Seobility can crawl any website, regardless of its size. But since some of our analytics are calculated in real-time and you can see the results while the crawl is running, we have limited the maximum number of subpages to 100,000. Please refer to the pricing page to find out how many subpages can be crawled per project with your plan.
For text content analysis, we fully support the following writing systems:
- Latin (English, Spanish, French, German, etc.)
- Cyrillic (Russian)
- Arabic
- Greek
The following writing systems are only partially supported and may lead to incorrect error messages when analyzing word length, keywords, etc:
- Chinese
- Japanese
- Korean
- and other Asian writing systems (Thai, Bengali, etc.)
Yes, you can use all Seobility features while your site is being crawled. Even in the Website Audit section, you can view most reports while the crawl is running. Please note, however, that reports that require aggregated data from your entire site will not be available until the crawl is completed.
The crawling time depends on the number of sub-pages crawled and the load time of your website. If your server’s response time is fast and if there are not too many sub-pages, crawling takes only a few minutes.
No, there is no limit to the number of crawls. After each crawl, a new crawl can be started immediately. However, Basic users must wait 3 days before they can start a new crawl.
The following problems are the most common reasons why a crawl cannot be completed:
- The domain is not connected (this might be caused by a typo).
- The provided URL redirects to another domain.
- The home page could not be retrieved (404, timeout, etc.).
- The Seobility bot is blocked in your website’s robots.txt (User-Agent: * or Seobility).
- Your web server stops responding during crawling (timeout, too many requests, etc.).
If you have problems crawling your website, please contact our support team.
User Agent: Seobility IP addresses (IPv4): 116.202.182.111 168.119.235.211 168.119.235.207 168.119.235.193 168.119.235.214 168.119.235.199 168.119.235.190 168.119.235.198 168.119.235.195 168.119.235.210 168.119.235.197 159.69.32.238 159.69.47.98 159.69.29.108 159.69.28.85 159.69.43.213 159.69.29.32 159.69.35.168 159.69.29.42 159.69.29.242 159.69.111.44 159.69.153.30 159.69.153.223 159.69.108.108 159.69.145.120 159.69.34.119 159.69.29.103 159.69.38.131 159.69.31.40 159.69.153.147 159.69.30.189 159.69.90.51 159.69.93.110 159.69.145.131 159.69.38.64 159.69.152.187 159.69.38.213 159.69.29.155 159.69.92.195 159.69.109.228 159.69.105.182 167.235.151.116 167.235.158.133 159.69.46.182 116.203.238.33 188.34.194.201 5.75.134.208 128.140.4.115 128.140.4.106 195.201.136.85 5.75.166.6 116.203.25.155 5.75.140.172 195.201.225.211 195.201.115.219 5.75.141.216 167.235.51.143 128.140.3.133 157.90.113.254 167.235.30.224 78.47.15.134 78.47.218.172 167.235.138.5 195.201.96.63 49.12.205.98 162.55.217.135 162.55.209.199 162.55.182.254 162.55.182.101 116.203.197.64 116.203.244.149 49.13.153.134 116.203.94.173 167.235.145.163 159.69.9.7 IP addresses (IPv6): 2a01:4f8:1c0c:59eb::1 2a01:4f8:1c0c:59cd::1 2a01:4f8:1c0c:59ed::1 2a01:4f8:1c0c:5a24::1 2a01:4f8:1c0c:5a18::1 2a01:4f8:1c0c:59f9::1 2a01:4f8:1c0c:59f3::1 2a01:4f8:1c0c:59c9::1 2a01:4f8:1c0c:5a13::1 2a01:4f8:1c0c:59d0::1 2a01:4f8:1c0c:6f02::1 2a01:4f8:1c0c:6f17::1 2a01:4f8:1c0c:68f0::1 2a01:4f8:1c0c:61a0::1 2a01:4f8:1c0c:7005::1 2a01:4f8:1c0c:6794::1 2a01:4f8:1c0c:706e::1 2a01:4f8:1c0c:6c2c::1 2a01:4f8:1c0c:6a0c::1 2a01:4f8:1c0c:7bfb::1 2a01:4f8:1c0c:760a::1 2a01:4f8:1c0c:7c22::1 2a01:4f8:1c0c:7247::1 2a01:4f8:1c0c:7b30::1 2a01:4f8:1c0c:70b9::1 2a01:4f8:1c0c:5fcf::1 2a01:4f8:1c0c:6f2e::1 2a01:4f8:1c0c:6c4a::1 2a01:4f8:1c0c:78bb::1 2a01:4f8:1c0c:6945::1 2a01:4f8:1c0c:6f4a::1 2a01:4f8:1c0c:7180::1 2a01:4f8:1c0c:7bf8::1 2a01:4f8:1c0c:70de::1 2a01:4f8:1c0c:7bef::1 2a01:4f8:1c0c:6f44::1 2a01:4f8:1c0c:6803::1 2a01:4f8:1c0c:7121::1 2a01:4f8:1c0c:74c0::1 2a01:4f8:1c0c:78d3::1 2a01:4f8:1c1c:184c::1 2a01:4f8:1c0c:5791::1 2a01:4f8:1c1b:8e21::1 2a01:4f8:1c1b:c928::1 2a01:4f8:1c1e:9735::1 2a01:4f8:1c1c:e6c5::1 2a01:4f8:1c1b:c9e0::1 2a01:4f8:1c1b:8cbe::1 2a01:4f8:c2c:a0a4::1 2a01:4f8:c2c:5876::1 2a01:4f8:1c1c:f011::1 2a01:4f8:1c1e:a3c7::1 2a01:4f8:1c1c:60aa::1 2a01:4f8:c2c:d8a::1 2a01:4f8:1c1c:7d60::1 2a01:4f8:c0c:260e::1 2a01:4f8:c0c:aa09::1 2a01:4f8:1c1b:8e1d::1 2a01:4f8:1c0c:4ad8::1 2a01:4f8:c2c:5ff6::1 2a01:4f8:c2c:d69a::1 2a01:4f8:1c1e:d2ce::1 2a01:4f8:c0c:84a7::1 2a01:4f8:c2c:e2bc::1 2a01:4f8:1c1c:7ec4::1 2a01:4f8:1c1c:4064::1 2a01:4f8:1c1c:3c7c::1 2a01:4f8:c0c:f88f::1 2a01:4f8:c0c:d6e6::1 2a01:4f8:1c1b:8350::1 2a01:4f8:1c1c:c560::1 2a01:4f8:1c1c:891c::1
If your website is protected by a firewall or similar, please add a rule to allow access for Seobility.
Search results for each monitored keyword are refreshed daily for desktop and every three days for mobile. This allows you to see changes in search results very quickly and respond to important changes immediately.
In order to monitor the project’s ranking trend in search engines, a visibility trend is calculated based on your monitored keywords. The following things are considered for this calculation:
- Your website’s rankings for your monitored keywords
- The monthly search volume of the monitored keywords
- Other monitoring settings such as city location / local information
Each keyword ranking contributes a certain number of points to the overall visibility value of your project. The most important factor is the position of your website (which determines the click-through rate, i.e. the probability that a visitor clicks on your website’s search snippet) and how often the search term is searched for by search engine users (search volume).
If you have ranking localization enabled for a certain keyword, this will proportionally reduce the search volume value used for the calculation. In addition, please note that adding or removing keywords from your monitoring strongly influences the visibility value. If new keywords are added the visibility value will inevitably increase if your site ranks for these newly added keywords. Conversely, removing keywords with existing rankings from your project will decrease the visibility value.
We automatically monitor search results for desktop computers and mobile devices such as smartphones. There is no need to create an additional monitoring job. Within the Ranking Monitoring dashboards, you can easily switch between desktop and mobile ranking data and compare your site’s visibility trend between the two.
The following file formats are supported: JPG, PNG, and GIF.
Email alerts are sent during a crawl. If your site is unavailable or if the optimization score drops dramatically, you will be notified by email.
Yes, you can export each report, a complete project summary, or a project summary with all reports as a PDF file. You can also export each individual report as a CSV file.
In addition to the reports, you can view all relevant information about a specific subpage in the Page Browser. This includes all meta data, page content (keywords, paragraphs, media), and inbound and outbound links of a single page.
In addition to internal links, the Seobility crawler also follows links that point to external pages (i.e. pages on other websites). It checks whether the external page is accessible and whether it redirects to another page or domain.
Seobility is available in 3 languages: English, Spanish and German.
To change the default language of your account – including the interface as well as all emails and notifications you receive from us – please follow these steps:
- Log into your account.
- Click on your user icon in the bottom left corner and then on “Profile”.
- Under “Language & Time”, select your preferred language and click “Save”.
If you want to revert the change, simply repeat the process.
If you only want to change the interface language (without changing the default setting for your account), you can use the language switcher in the bottom left corner.
You can change your password by clicking on your user icon in the bottom left corner and then on “Profile”. In the “Login” section, you can change your password.
If you have forgotten your password, you can request a new password.
If you no longer wish to use Seobility, you can delete your account by clicking on your user icon in the bottom left corner and then on “Profile”. At the bottom of the next page, you’ll find the option to delete your account.
Note: This action will permanently delete your account, all your projects, and all your data. If you only want to delete a specific project, go to your project’s settings instead. If you want to downgrade or cancel your subscription, select the “Cancel subscription” option.
You can easily cancel your paid subscription at any time under Profile > Subscription.
There is no cancelation period! You can cancel your paid subscription at any time through the application. If you do not cancel, your subscription will usually be renewed for another month.
The minimum contract period for paid plans is one month. At the end of the month, the contract is automatically renewed for another month unless canceled.
You can pay by credit card (Visa, American Express, and Mastercard) or PayPal.
Each invoice is emailed to you as a PDF file. You can also view and download all invoices in the “Billing” section of your Account Settings.
For the sake of the environment, we do not offer to mail invoices. However, if you need a paper copy of your invoice, you can print it out at home.
Customers from Germany must pay VAT. Customers from other countries within the EU will not be charged VAT unless you provide a correct VAT ID. Customers from all other countries do not have to pay VAT.
If you have further questions about Seobility or about our plans and pricing please email us at support@seobility.net.